Before returning a product, please be sure to review the following policies concerning returns and/or exchanges:

• No returns/refunds. Exchanges only.
• Returns are accepted only if the merchandise you received from us is defective, broken, or was shipped incorrectly.
• Each exchange/return must be authorized in advance by a customer service representative within 14 days from the original purchase date.
• Exchanges or returns sent back to us without first contacting one of our Customer Service Representatives will not be processed, but returned to the customer.
• Each exchange/return must be accompanied by the original packing slip as proof-of-purchase.
• Exchanges/returns sent back without proper proof of purchase will not be processed, but returned to the customer.
• Exchanges/returns will not be accepted on items that have been worn, washed or improperly cared for.
• Shipping and Handling charges may not be credited on exchanges/returns.

If you have any questions regarding your order, please call one of our Customer Service Representatives at (877)334-9663, Monday - Friday: 9:00 am - 5:00 pm EST.